#ICBookClub Review June 2018

This month the #ICBookClub group read ‘Quiet’ by Susan Cain and CIPR Inside committee member, Dan Holden shares his thoughts with us.

Introvert or extrovert?

“It has been a rare occasion to finish an #ICBookclub in-between the day job, my volunteer role and all the other bits and pieces that go on but what a great book to finish. I hadn’t ever considered the introvert/extrovert divide that exists, nor had I even stopped to think about how I would view myself!

Whilst reading through the book I started to find myself reflecting on peers and colleagues behaviours. Susan provides some great physiological explanations to help understand further about the behaviours of those around us. Quiet positions the role introverts play within society in a heartwarming manner, encouraging individuals to have more belief in their abilities within the workplace.”

Balance within society

“Quiet covers the ways in which we can reset the balance to help make society more accepting and understanding towards introverts using powerful scenarios that I believe many of us can relate to such as the nerves we feel prior to stepping onto a stage. The messages throughout act as encouragement for those that perhaps have stayed in the background to now push their confidence limits a little further without fear of embarrassment.

Whilst the book positively acknowledges the in-balance that exists, it does make the assumption that introverts have low self-esteem and I don’t believe all introverts would related themselves therefore to the characters presented within the book. For anyone that starts reading Quiet they shouldn’t feel the need to relate themselves in either direction as I feel there is an agreement for overlap but, everyone can take away some understanding of themselves.”

Everyone has a voice

“I close on the thought that Quiet provides the opportunity as a communications professional to reflect on how we should be drawing out the knowledge of introverts across our organisations. We need to make sure that we seek out the ideas and opinions of all our audiences, not just those that shout the loudest, bringing out the stories that many introverts hold back from telling.”