Putting lipstick on the gorilla? I don’t think so. It will come of no surprise to anyone that mergers and acquisitions are notoriously difficult to deliver on the synergies predicted by the advisors and analysts. It may surprise most when I predict that Kraft is in a good position to buck the trend. It’s my view that M&A’s are driven by 3 key assets – brand, people & customers. Of course, none of these assets are mutually exclusive and, in fact, it’s the people within organisations that build great brands which attract and retain loyal customers and attract and retain great people. In other words, the rationale for an acqusition […]
In Other News
The news that yet another British titan of business is about to go into foreign ownership has been met with a collective groan from commentators. The Daily Express has even started its own campaign to keep Cadbury in British hands. I’m not going to comment on whether Cadbury should be British-owned – although do feel slightly uneasy about the idea of national champions. I’m more interested in the challenge Kraft and indeed the outgoing Cadbury management have in motivating their employees. There have already been rumours that there will be job losses. Employees have not been slow in expressing their concerns. And we know that public opinion is not currently […]
Mike Klein is a Brussels-based communications pro specializing in internal communication and its interactions with other communication and PR disciplines. A one-time manager of political campaigns in the US, Mike is an MBA graduate of London Business School, a former Senior Consultant with Smythe Dorward Lambert, and has worked with major UK companies like Barclays, Reuters, easyJet, Cable & Wireless and Diageo.
John Smythe, the author of CEO, Chief Engagement Officer; Turning Hierarchy Upside Down To Drive Performance has been working on a new book on employee engagement. And he’s agreed to give us a sneak preview at the next CIPR Inside event on 17 February. John tells me the new book is provisionally titled ‘Engaging your people to drive performance and change’ and that it looks at stories from corporations, the Public Sector, Formula One and the Army. He says he will also reveal his 10 tell-tale signs of an engaged organisation. Do you need any more reasons to sign up? Okay, here’s two: it’s free we’ll give you a glass of […]
Sadly nothing much is new. Still, too many leaders are, at best, ignorant and, at worst, jaundiced about employee engagement. If engagement was all about making people ‘happier’ at work, then the economy would be in a worse position – some people are happy doing nothing, some are happy playing internal politics, others are happy driving their personal objectives above organisational goals. All of the above increase entropy in the enterprise, not engagement. I believe the saddest thing is the fact that each year organisations like Watson Wyatt, Towers Perrin, Gallup et al report depressing results on the global state of engagement through their various performance indices. I believe that […]
Recent comment from CIPR member (anonymously) on recent CIPR Inside survey. “I am concerned as to why CIPR thinks it necessary to challenge the role of CiB, which is soon to become the Institute of Internal Communication. As a member of both organisations I think I have a right to know why this is happening and to what end. As yet have had no explanation. After all, would it not be much better for CIPR to concentrate on the promotion and development of good public relations practice and leave internal communications to those who really understand it best. I suspect this is all about membership numbers but it does no […]